It’s Never About the Pants: What My 3-Year-Old Taught Me About Solving the Right Problem
My daughter Kate is three, almost four, and she is a master of the unexpected tantrum. One minute, everything is calm. The next, we are in a full-blown crisis because she doesn’t want to put on her school pants, even though they are a required part of her uniform. Another time, it’s a battle over […]
It’s Never About the Pants: What My 3-Year-Old Taught Me About Solving the Right Problem
My daughter Kate is three, almost four, and she is a master of the unexpected tantrum. One minute, everything is calm. The next, we are in a full-blown crisis because she doesn’t want to put on her school pants, even though they are a required part of her uniform. Another time, it’s a battle over […]
It’s Never About the Pants: What My 3-Year-Old Taught Me About Solving the Right Problem
My daughter Kate is three, almost four, and she has taught me more about leadership than any business book. When she refuses to put on her school pants, it’s never really about the pants. And when your team says a project can’t be done, it’s rarely about the project. This post is about learning to ask the right questions and find the real problem beneath the surface.